SellerAction Files Two FTC Complaints — Against Amazon and X Corp. — on the Same Day

Official Record  ·  April 17, 2026

Amazon’s new 3.5% FBA surcharge took effect today. So did our response. We also have an account suspension story that reporters covering platform accountability need to read.

What we did today

At 4:29 PM EST, SellerAction LLC filed a formal complaint with the Federal Trade Commission against X Corp. for the wrongful suspension of @SellerAction, a 91-second automated appeal denial, and the selective blocking of our email address. At 4:40 PM EST, we filed a second FTC complaint against Amazon.com, Inc. for the 3.5% FBA fuel and logistics surcharge that took effect this morning — a charge imposed with 15 days’ notice on sellers who have no competitive alternative to Amazon’s fulfillment network.

Both complaints are on the public record. The FTC report numbers are below.

91Seconds — appeal denied before human review was possible
3.5%FBA surcharge imposed by Amazon effective today
2FTC complaints filed — both on April 17, 2026
6Days the @SellerAction account existed before suspension

The X Corp. suspension — full timeline

Our @SellerAction account was created to amplify seller voices on a platform where policy debates happen. It was suspended six days after X Corp. sent us a verification email confirming the account. No warning. No human review. Here is what the record shows:

April 1, 2026
X Corp. sends account verification email to @SellerAction, confirming the account. [Exhibit A]
April 11, 2026 — 10:16 AM EST
X Corp. suspends @SellerAction via automated notice. Stated reason: “inauthentic behaviors.” The notice confirms the account “was reported” — meaning a third party triggered the suspension. [Exhibit A-2]
April 11, 2026 — 1:44:29 PM EST
SellerAction submits formal appeal via X Help Center. [Exhibit B]
April 11, 2026 — approx. 1:45 PM EST
Appeal permanently denied. Elapsed time: approximately 91 seconds. The charge is simultaneously escalated from “inauthentic behavior” to “multiple or repeat violations” — for an account that had existed six days. [Exhibit B]
April 15, 2026
@SellerAction de-indexed from X search. A site:x.com query returns zero results. [Exhibit D]
April 16, 2026 — 11:16 AM EST
SellerAction sends formal Notice of Intent to legalnotices@x.com and dpo@x.com simultaneously. legalnotices@x.com accepts delivery. dpo@x.com issues a permanent bounce: “Policy check failed.” [Exhibits G-1, G-2]
April 16, 2026 — 4:34 PM EST
X Corp.’s own notify@x.com delivers a duplicate suspension email to the same hello@selleraction.org address that dpo@x.com blocked five hours earlier. This is documented proof that X Corp.’s system can reach us — the block on dpo@x.com is selective and targeted, not a technical limitation. [Exhibit I]
April 17, 2026 — 12:00 PM EST
SellerAction’s demand deadline passes. X Corp. issues no response.
April 17, 2026 — 4:29 PM EST
FTC Complaint filed. Report No. 200521922. Florida AG’s Office already holds our complaint under Ref: DT5TG5. USPS certified mail is in transit to X Corp.’s Florida registered agent.
Why this matters beyond our account

A 91-second automated denial is structurally incapable of involving human review. X Corp.’s own Terms of Service claim appeals are reviewed. The timeline documented here contradicts that claim with timestamped evidence.

The Amazon complaint

Amazon notified FBA sellers of a 3.5% fuel and logistics surcharge on April 2, 2026 — fifteen days before it took effect. Sellers using Fulfillment by Amazon have no functionally equivalent alternative. Absorbing the charge reduces margins. Passing it to customers risks losing ranking. The timing, the margin pressure, and the structural lock-in are the basis of our FTC complaint.

FTC Report No. 200338103. Filed 4:40 PM EST, April 17, 2026.

Public record — case numbers & filings
FTC — X Corp. complaintReport No. 200521922 (filed 4:29 PM EST, Apr 17)
FTC — Amazon complaintReport No. 200338103 (filed 4:40 PM EST, Apr 17)
Florida AG complaintRef: DT5TG5 (filed Apr 14, supplemented Apr 15 & 16)
USPS Certified MailTo United Agent Group Inc. (X Corp. FL registered agent) — mailed Apr 16
SellerAction LLCEIN 41-5279123  |  Sunbiz #L26000172488
Media inquirieshello@selleraction.org  |  (813) 682-4327

Who we are and why it matters

Amazon suspends accounts. Platforms slow-walk appeals. Complaints go nowhere when one seller files them. We built SellerAction to change that math.

We are the target. Not you.

When we file with the FTC, our name is on it. When we send certified mail to X Corp.’s registered agent, our address is on the envelope. When platforms push back, they push back on us. Your story, your signature, your experience feeds the record — but you stay behind us while we take the fight public.

That’s not an accident. It’s the design.

The evidentiary record behind this post is complete and documented. Two FTC complaints are on file. A Florida AG complaint is active. Every action is timestamped and preserved. We do this so that when the pressure builds — and it is building — it lands on the right target.

Your name doesn’t have to be on the front line. It does need to be on the petition.

Reporters: the full exhibit package is available on request. Contact us at hello@selleraction.org or (813) 682-4327.

Amazon seller? Tell us what the surcharge is costing you. Your story adds to the public record.
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SellerAction LLC is an Amazon seller advocacy platform. This post is a factual account of actions taken by SellerAction LLC on April 17, 2026 and preceding days. All referenced exhibits are retained in SellerAction’s evidentiary record. This is not legal advice.

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